Thank you for your continued use of the Olfact Lab. online shop.
Regarding deliveries during the Golden Week period, please refer to the following:
We apologize for any inconvenience or trouble this may cause you, and we appreciate your understanding.
| 4/27 (Wed) | ||||
| 4/28 (Thu) | ||||
| 4/29 (Fri., National Holiday) | ||||
| 4/30 (Sat) | ||||
| 5 / 1 (Sun) | ||||
| 5 / 2 (Mon) | ||||
| 5/3 (Tues., Public Holiday) | ||||
| 5/4 (Wednesday, National Holiday) | ||||
| 5/5 (Thurs., Holiday) | ||||
| 5 / 6 (Fri) |
◯ About delivery
Closure period: Friday, April 29th, 2022 to Sunday, May 1st, 2022, Tuesday, May 3rd, 2022 to Thursday, May 5th, 2022
Orders paid for after 13:00 on Wednesday, April 27th will be shipped from Friday, May 6th onwards.
If you are in a hurry, please check the delivery date before placing your order.
You can still place orders through our online store at any time, even during closures.
*Due to delivery congestion after holidays, delivery may take 3 to 4 business days longer than usual.
*Even if payment is made before 13:00 on Wednesday, April 27th, we may not be able to accommodate your request depending on the product and region.
◯ Regarding inquiries
Please note that we will not be able to respond to inquiries by phone during our holidays.
Inquiries received during the holiday period will be answered in order from Friday, May 6, 2022 onwards.
Please note that for inquiries made after Wednesday, April 27, 2022, it may take longer than usual for us to respond.
Olfact Lab.