We would like to inform you about deliveries during the New Year holiday period as follows.
We apologize for any inconvenience or trouble this may cause you, and we appreciate your understanding.
◯ Regarding delivery: Store temporary closure date: Thursday, December 28, 2023
Year-end and New Year holiday period: Friday, December 29, 2023 to Wednesday, January 3, 2024
Orders paid for after 13:00 on Friday, December 22nd will be shipped from Thursday, January 4th onwards.
If you are in a hurry, please check the delivery date before placing your order.
You can still place orders through our online store at any time, even during closures.
*Due to delivery congestion after holidays, delivery may take 3 to 4 business days longer than usual.
*Even if payment is made before 13:00 on Friday, December 22nd, we may not be able to accommodate your request depending on the product and region.
Regarding inquiries: Please note that we will not be able to respond to inquiries by phone during our holidays.
Inquiries received during the holiday period will be answered in order from January 4th (Thursday).
Please note that for inquiries made after Friday, December 22nd, it may take longer than usual for us to respond.
Olfact Lab.