Thank you for your continued use of the Olfact Lab. online shop.
We would like to inform you about our delivery schedule during the Golden Week period as follows:
We apologize for any inconvenience or trouble this may cause you, and we appreciate your understanding.
◯ About delivery
Closure period: Saturday, April 29th, 2023 to Sunday, April 30th, 2023, Wednesday, May 3rd, 2023 to Sunday, May 7th, 2023Orders paid for after 13:00 on Tuesday, May 2nd will be shipped from Monday, May 8th onwards.
If you are in a hurry, please check the delivery date before placing your order.
You can still place orders through our online store at any time, even during closures.
*Due to delivery congestion after holidays, delivery may take 3 to 4 business days longer than usual.
*Even if payment is made before 13:00 on Tuesday, May 2nd, we may not be able to accommodate your request depending on the product and region.
◯ Regarding inquiries
Please note that we will not be able to respond to inquiries by phone during our holidays.Inquiries received during the holiday period will be answered in order from Monday, May 8, 2023 onwards.
Please note that for inquiries made after Monday, May 8, 2023, it may take longer than usual for us to respond.
Olfact Lab.