Thank you for your continued use of the Olfact Lab. online shop.
We would like to inform you about delivery and store operations during the summer holidays as follows.
We apologize for any inconvenience or trouble this may cause you, and we appreciate your understanding.
■ About delivery and store operations
[Summer vacation period]
Saturday, August 10, 2024 - Thursday, August 15, 2024
[ About shipping ]
Orders paid for after 13:00 on Friday, August 9th will be shipped from Friday, August 16th onwards.
If you are in a hurry, please check the delivery date before placing your order.
You can still place orders through our online store at any time, even during closures.
*Due to delivery congestion after holidays, delivery may take 3 to 4 business days longer than usual.
*Even if payment is made before 13:00 on Friday, August 9th, we may not be able to accommodate your request depending on the product and region.
Orders paid for after 13:00 on Friday, August 9th will be shipped from Friday, August 16th onwards.
If you are in a hurry, please check the delivery date before placing your order.
You can still place orders through our online store at any time, even during closures.
*Due to delivery congestion after holidays, delivery may take 3 to 4 business days longer than usual.
*Even if payment is made before 13:00 on Friday, August 9th, we may not be able to accommodate your request depending on the product and region.
[About store operations ]
Please note that the store will be closed during the summer holidays. We will resume operations on Friday, August 16th after the summer holidays.
■ About inquiries
Please note that we will not be able to respond to inquiries by phone during our holidays.Inquiries received during the holiday period will be answered in order from Friday, August 16, 2024 onwards.
Please note that it may take longer than usual for us to respond to your inquiries.
Olfact Lab.